DELIVERY :
We deliver to the 58 wilayas of Algeria. Delivery costs are accessible at the time of confirmation of your order on the site. Your order will usually be shipped within 1-3 business days, and we provide the home delivery .
A confirmation text message [ SMS ] with your tracking number will be sent to you when your package is shipped.
RETURN & EXCHANGE :
You have received your items but the size or cut does not suit you? Don't worry, you have 4 days from the date of receipt of your package to return the products concerned to us. Any request for return or exchange must be reported directly by email to our customer service at shop@switscollection.com. The customer must attach to his request, the order number concerned by the return, the designation of the product(s) concerned by the exchange. For a compliant exchange, the clothes must be unworn, unwashed, unaltered, with their label, returned in their original packaging, and accompanied if possible by the purchase invoice. If you fail to comply with these obligations, we may deduct an amount up to the full value of the item, depending on the devaluation that your treatment of the product has generated. The extra cost of the package delivery will be exchanged new ones charged. In case of exchange, we advise you to keep your tracking number. Without tracking number, we will not accept any claim. In addition, parcels to request the identification of the customer (surname, first name, address, order number) will not be possible, will be refused .
Return shipping costs are the responsibility of the customer .
Thank you. swits collection team .